Terms and Conditions

Version 1.1 · Effective 07.10.2026

1. About these terms

Medintelia is a platform that produces draft educational material for medical professionals. It generates presentations, summaries, question sets and supporting documents from published medical literature and from documents its users supply.

These terms set out what the service is, what it is not, and the responsibilities of everyone using it. Two points matter more than the rest, and they are stated here so that nobody has to look for them:

Everything the service produces is a draft. It is generated by automated systems, including artificial intelligence, and it can contain errors — an incorrect figure, a misattributed finding, a citation that does not support the statement beside it. Section 4 explains this fully.

Every output must be checked by a qualified professional before it is used. The service is a tool for preparing teaching material, not a source of verified medical information, and it must never be used to make a decision about the care of a particular patient.

Please read section 4 in full before ordering. If you do not accept these terms, do not use the service.

2. Who we are

This website and the Medintelia service are operated by:

Company named: VALIYEV Group s.r.o. Registered office: Kadečkové 774/10, Letňany, 199 00 Praha 18, CZECH REPUBLIC Company identification number (IČO): 07861249 VAT number (DIČ): CZ07861249 Registered in the Commercial Register maintained by Prague City Court, file C 308600/MSPH E-mail: hello@medintelia.ai

References to "we", "us", "our" and "Medintelia" mean the company above. References to "you" and "your" mean the person or organisation using the service.

3. What these terms cover

These terms form a binding contract between you and us. They apply when you create an account, place an order, or use anything on this website.

By ticking the acceptance box before payment, you confirm that you have read these terms, that you accept them, and that you meet the eligibility requirements in section 5.

If you do not accept these terms, do not use the service.

4. What the service is — and what it is not

Medintelia generates draft educational material from published medical literature and from documents you supply. Outputs may include presentation slides, speaker notes, question sets, summaries and supporting documents.

Read the following carefully. It defines what you are buying.

3.1 Outputs are drafts requiring professional verification

Every output is a draft prepared by automated systems, including artificial intelligence models. It is raw material for a qualified professional to review, correct and take responsibility for. It is not a finished, verified or authoritative document.

AI systems make mistakes. They can state a figure incorrectly, misattribute a finding, omit an important caveat, or produce something that reads as authoritative while being wrong. This is a known and unavoidable characteristic of the technology, not a defect in a particular output.

You must independently verify every clinical statement, figure, dose, threshold, recommendation and citation before using an output for any purpose.

3.2 Outputs are not medical advice

Nothing produced by the service is medical advice, a clinical guideline, a diagnostic tool, a treatment recommendation, or a substitute for professional clinical judgement.

Using the service does not create a doctor–patient relationship, a practitioner–patient relationship, or any professional care relationship between us and any person.

Outputs must never be used to make a decision about the care of a specific patient.

3.3 Citations and sources

Outputs may cite published literature. Those citations are generated automatically and may be inaccurate, incomplete, or may not support the statement they accompany. You must check every citation against the original source before relying on it or reproducing it.

3.4 Currency of information

Medical knowledge changes. An output reflects material available at the time it was produced and may become outdated. We make no commitment to update any output after delivery.

5. Who may use the service

The service is intended for healthcare professionals, medical educators, medical students under supervision, and organisations working in medical education.

By using the service you confirm that:

• you are at least 18 years old and have legal capacity to enter this contract;
• you have the professional qualifications and judgement necessary to evaluate and correct medical content, or you will have outputs reviewed by someone who does, before any use;
• you will not present, distribute, publish or teach from an output without first verifying its accuracy.

The service is not intended for patients or members of the public seeking information about their own health.

6. Your account

You must provide accurate information when registering and keep your login credentials confidential. You are responsible for everything done through your account.

Tell us promptly at hello@medintelia.ai if you believe your account has been accessed without your permission.

7. Orders, prices and payment

6.1 Placing an order

The order process shows the price before payment, itemised by what you have selected. Placing an order is an offer to buy; the contract is formed when we confirm the order and payment succeeds.

6.2 Prices

Prices are shown in EURO and DO NOT include applicable VAT unless stated otherwise.

Where an order includes reading documents you supply, the price depends on the number of pages, at the per-page rate shown before payment. That figure is calculated when you upload each document and shown in your order summary.

6.3 Payment

Payment is processed by Stripe. We do not receive or store your full card details. Stripe's own terms and privacy policy apply to their handling of your payment data.

6.4 Delivery

Outputs are made available in your account once generation completes. Preparation time varies with the size and complexity of the order. Estimated times shown in the interface are indicative and are not a contractual commitment.

8. Right of withdrawal, refunds and cancellation

7.1 Consumers

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance contract without giving a reason.

For digital content supplied without a physical medium, that right is lost once supply has begun, provided you gave express prior consent to immediate supply and acknowledged that you thereby lose the right of withdrawal.

By ticking the acceptance box and placing your order, you request that we begin preparing your materials immediately, and you acknowledge that you lose your right of withdrawal once generation begins.

[CONFIRM: your order flow must actually capture this consent separately and visibly — not buried in these terms — or the exception does not apply and you will owe refunds. This is one of the most commonly enforced points in EU consumer law.]

7.2 If something goes wrong

If an order fails, is not delivered, or is materially defective, contact us at hello@medintelia.ai. We will re-run the order or refund it. This does not affect your statutory rights.

Dissatisfaction with the editorial quality, style or emphasis of an output — as distinct from a failure to deliver — is not by itself a defect, because outputs are drafts intended for your own review and revision.

7.3 Business customers

Where you order in the course of business, the statutory withdrawal right does not apply and refunds are at our discretion, except where the law provides otherwise.

9. Documents and links you provide

8.1 Your responsibility for what you upload

You may upload documents and provide links. You confirm that, for everything you provide:

• you own it or have the necessary rights and permissions to use it and to allow us to process it for the purpose of producing your order;
• providing it to us does not breach any copyright, licence, confidentiality obligation or contract;
• it contains no patient-identifiable information or other personal data about third parties.

8.2 No patient data

Do not upload patient records, identifiable case material, or any special category personal data. The service is not designed for that, and doing so may breach data protection law. You are responsible for removing or anonymising such material before uploading.

8.3 How your material is used

We process what you provide only to fulfil your order. Section 11 explains how that involves third-party AI providers.

We delete the source files you upload as soon as your order is complete. The documents we generate for you are kept in your account, so that you can download them again, until your account is closed.

8.4 Indemnity

If a third party makes a claim against us because material you provided infringed their rights or breached the law, you agree to compensate us for the losses and reasonable costs we incur as a result.

10. Intellectual property

9.1 Your outputs

Subject to payment, you may use, adapt, present, publish and distribute the outputs of your order, including commercially. We do not claim ownership of the material we produce for you.

9.2 Our platform

The website, software, prompts, templates, design and underlying systems remain ours. Nothing in these terms transfers any right in them.

9.3 Third-party material within outputs

Outputs may quote, summarise or refer to published material owned by others. Your rights under section 10.1 do not extend to third-party content, and you are responsible for ensuring that your use of an output complies with the copyright of any source it draws on — particularly if you publish or distribute it.

9.4 Similar outputs for others

Because outputs are generated from shared underlying models and published literature, materials produced for other customers on the same topic may be similar. We do not guarantee that any output is unique.

11. Artificial intelligence and third-party processing

To produce your order, we send your instructions and any documents you provide to third-party AI providers, which currently include Anthropic, Google, OpenAI.

Some of these providers process data outside the European Economic Area, including in the United States. Transfers are made under the safeguards described in our Privacy Policy.

Providers may change as the service develops. Our Privacy Policy holds the current list.

We select providers that contractually undertake not to use customer content to train their models.

12. Acceptable use

You must not use the service to:

• produce material intended to mislead, or that you know to be clinically unsound;
• create content for use in direct patient care without professional review;
• generate material that infringes intellectual property or breaches confidentiality;
• upload personal data about patients or other individuals;
• attempt to extract our prompts, models or underlying systems, or to reverse-engineer the service;
• resell or redistribute access to the service itself, as distinct from the outputs you have paid for;
• place automated or bulk orders that interfere with the service for others.

We may suspend or terminate an account that breaches this section.

13. Warranties and disclaimers

We will provide the service with reasonable care and skill.

Beyond that, and to the fullest extent permitted by law, the service and its outputs are provided "as is". In particular we do not warrant that:

• outputs are accurate, complete, current or free from error;
• outputs are suitable for any particular purpose, teaching context or audience;
• citations are correct or that cited sources support the statements they accompany;
• the service will be uninterrupted or free of defects.

Nothing in this section affects the statutory rights of a consumer, which cannot be excluded.

14. Limitation of liability

Read this section together with section 4. It reflects what the service is: draft material that you are required to verify.

13.1 What we do not limit

Nothing in these terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• gross negligence or intentional breach;
• any liability that cannot lawfully be limited, including a consumer's statutory rights.

13.2 What we are not liable for

Subject to 13.1, we are not liable for:

• any consequence of using an output without the verification required by section 4, including clinical, academic, reputational or professional consequences;
• any decision made about the care of a patient in reliance on an output;
• inaccuracy in any output, citation or figure;
• loss of profit, revenue, business, goodwill, or anticipated savings;
• loss or corruption of data, except as required by data protection law;
• indirect or consequential loss.

13.3 Cap

Subject to 13.1, our total liability arising from or connected with an order will not exceed the amount you paid for that order.

13.4 Why this is reasonable

You are buying draft material on the express basis that you will review and verify it before use. The price reflects that. The professional judgement applied between our output and its use is yours, and the responsibility for that judgement is yours.

15. Data protection

We process personal data in accordance with the GDPR and Czech data protection law. Our [Privacy Policy](/privacy) explains what we collect, why, how long we keep it, who we share it with, and your rights.

In summary: we hold your account details and order history; we process the documents you upload solely to fulfil your order; and we share content with the AI providers named in section 11.

You have rights of access, rectification, erasure, restriction, portability and objection. To exercise them, contact hello@medintelia.ai.

You may complain to the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or to the authority in your own country.

16. Availability and changes to the service

We aim to keep the service available but do not guarantee uninterrupted access. We may modify, suspend or discontinue features. Where a change materially reduces what you have already paid for, we will refund the affected portion.

17. Changes to these terms

We may update these terms. The version in force when you place an order is the version that governs that order. Material changes will be notified by e-mail or on the website before they take effect.

Each version carries a number and date at the top of this page. We record which version you accepted with each order.

18. Termination

You may close your account at any time. We may suspend or close an account that breaches these terms, or where required by law.

On closure, access to previously generated documents ends. Download anything you wish to keep before closing your account.

19. Governing law and disputes

These terms are governed by the law of the Czech Republic.

If you are a consumer resident in another EU member state, you keep the protection of any mandatory provisions of your own country's law, and you may bring proceedings in your own country's courts.

For everyone else, the courts of the Czech Republic have exclusive jurisdiction.

Consumer dispute resolution. If we cannot resolve a complaint, EU consumers may use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr, or contact the Czech Trade Inspection Authority (Česká obchodní inspekce), https://www.coi.cz, which handles out-of-court consumer disputes in the Czech Republic.

20. Language

These terms are drafted in English, and the English version governs.

Translations are provided for convenience. Where a translation differs from the English version, the English version prevails, except where mandatory local law requires otherwise.

The same applies to the outputs you order: material produced in any language is subject to the same verification requirement in section 4, and translation does not verify content.

21. General

Whole agreement. These terms, with the Privacy Policy, are the entire agreement between us about the service.

Severability. If any provision is found unenforceable, the rest continues in force, and the unenforceable provision applies to the fullest extent permitted.

No waiver. Not enforcing a term does not waive it.

Assignment. You may not transfer your rights under these terms without our consent. We may transfer ours on notice, provided your rights are not reduced.

22. Live tests and the PowerPoint add-in

22.1 What they are

Test files, and lecture files with tests inside, can include live tests: the audience answers on their phones, and the slides show the answers as they arrive. They are run from the slides with the Medintelia Live add-in for Microsoft PowerPoint, or from the lecturer's control page. The add-in is free of charge and part of the service, under these terms.

22.2 Your responsibilities as the lecturer

You run the test for your audience. You are responsible for:

• telling your audience how you will use their results;
• keeping your private control link private — anyone who has it can control the test and download the results;
• using the results lawfully;
• never asking the audience to enter patient data, or anything other than their own name.

22.3 People who take part

People who join a live test need no account. They must enter their own name, must not enter offensive content, and must not try to disrupt the test.

22.4 Availability

Live tests need an internet connection on the lecturer's computer and on the phones. Section 16 applies to them as to the rest of the service.

22.5 The demo

An empty Medintelia Live box offers a demo test. Its questions are examples that show how live tests work; they are not medical advice. A demo, with everything entered into it, is deleted after 24 hours.

22.6 Microsoft

Microsoft PowerPoint and Microsoft AppSource are Microsoft products. These terms are between you and us; Microsoft is not responsible for the add-in or for its support. For support, use https://medintelia.ai/support or e-mail hello@medintelia.ai.

23. Contact

E-mail: hello@medintelia.ai

_Version 1.1 · 07.10.2026